Municipal Services Portal
City services,
scheduled simply.
Skip the phone calls and counter visits. Book a city service appointment online, upload your documents, work through city provided inspection records, and follow every request from submission through inspection results, all in one place.
✦ Move your cursor over the city to light up the windows
24/7
Online booking
Live
Real-time slot availability
Instant
Email on every status change
100%
Paperless
Everything in one place
Built for residents and city staff alike
📅
Book in minutes
Pick your city, choose a service and sub services, attach an inspection record, and grab a live time slot. No hold music. Just a submitted request and an instant email confirmation.
📄
Track every request
Every booking gets a unique Confirmation #. Watch it move from Pending to Assigned, Approved, or Completed right from My Reservations, search your full history, and read the reason if anything is turned down.
✅
Inspection records
City staff publish inspection records of what each service requires. Track each item as it gets checked off, and see pass, fail, or partial results with inspector photos once your appointment is done.
📎
Attach your documents
Upload the forms, photos, or plans that go with your request. Staff can open them right from the review queue. Nothing gets lost in email.
📧
Stay in the loop
Get a confirmation the moment you book and another email when a decision is made. If it was denied, you'll see exactly why.
📥
Staff review queue
City staff see every pending request in one place. Assign it to the right inspector, approve with a duration, or deny with a note that goes straight back to the resident.
📆
Daily schedule
Staff open today's schedule and see the appointments they approved on a time grid: who's coming, when, and why. Click any card for full contact details.
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Reports & insights
See how many appointments came in each month, which services are busiest, and what the approval rate looks like. Export it all to CSV.
Who it works for
Three roles, one platform
🏠Resident
Book online, upload your paperwork, track your inspection records, and get emailed the moment your request status changes.
📥City Staff
Work through the review queue, approve or deny requests, record pass or fail inspection results with photos in the field, and use the daily schedule to see who's coming in.
🏛️City Admin
Set office hours and PTO, manage services and inspection record templates, pull reports, and see everything happening across your city.